| What's Typically Covered
| What's Not Covered |
1 Year Lens Warranty |
- Cracks not caused by rough handling
- Peeling coatings
|
- Exposure to excessive heat or cold
- Prolonged exposure to water/seawater
- Rough handling
- Improper cleaning
|
3 Months Frame Warranty |
- Stripped screws
- Broken nosepad posts
- Dislodged jewels or logos
- Oxidation or discoloration
|
- Exposure to excessive heat or cold
- Prolonged exposure to water/seawater
- Rough handling
- Improper cleaning
|
30 Days Multifocal Adaptation Warranty |
- In case that the new multifocal
lenses do not meet the requirements, they are immediately replaced with single-vision lenses for far and near correction of the exact same quality as of the multifocal lenses with no extra charge
|
- Wrong prescription / measurements by an external optometrist or ophthalmologist
|
For these guarantees to apply, do not try to repair your glasses yourself. Counterfeited products cannot be accepted for repair / replacement under the above warranties. Products covered by the warranty are not refundable can only be replaced or repaired.