Optikaprisma.gr | Warranty

What's Typically Covered
What's Not Covered
1 Year Lens Warranty
  • Cracks not caused by rough handling
  • Peeling coatings
  • Exposure to excessive heat or cold
  • Prolonged exposure to water/seawater
  • Rough handling
  • Improper cleaning
3 Months Frame Warranty
  • Stripped screws
  • Broken nosepad posts
  • Dislodged jewels or logos
  • Oxidation or discoloration
  • Exposure to excessive heat or cold
  • Prolonged exposure to water/seawater
  • Rough handling
  • Improper cleaning
30 Days Multifocal Adaptation Warranty
  • In case that the new multifocal
    lenses do not meet the
    requirements, they are
    immediately replaced with
    single-vision lenses for far and
    near correction of the exact
    same quality as of the multifocal
    lenses with no extra charge
  • Wrong prescription / measurements by an external optometrist or ophthalmologist

For these guarantees to apply, do not try to repair your glasses yourself. Counterfeited products cannot be accepted for repair / replacement under the above warranties. Products covered by the warranty are not refundable can only be replaced or repaired.

Loading...